About

    About Koukun Unosawa

    Mortgage Agent Level 2 | Lic# M23008081

    Koukun Unosawa, Mortgage Agent

    Where It Started

    My family never owned real estate growing up. We were immigrants and we always rented. My parents didn't have retirement savings. They were focused on getting by, working hard, and building a life in a new country. When I was graduating high school, I had one idea that stuck with me: I wanted to help my parents retire.

    That's what led me to real estate. We were living in Toronto at the time, and buying property in the city felt out of reach. But we learned about cities surrounding the GTA where prices were still accessible, and we made our first investment as a family. Over time, those investments grew, and ultimately, they helped my parents retire.

    That experience changed my trajectory. Working with real estate agents through the buying process opened my eyes to the industry, and I got my real estate license. I spent the next seven years as a Realtor, primarily helping real estate investors purchase and sell investment properties. That work also introduced me to the Niagara region. I was living in Mississauga and driving back and forth to Niagara where most of my clients were buying. Eventually I decided to take the leap and move here. I built a real estate team that at its peak was closing over 100 transactions a year.

    Why I Switched to Mortgages

    After seven years in real estate, I made a decision that surprised a lot of people. I stepped away from selling homes and became a mortgage broker.

    The truth is, I've always loved the numbers side of the business. I love helping clients make good financial decisions, not just getting approved, but understanding what they can truly afford and what makes sense for their life. I'm someone who doesn't like to live above my means. I value saving, investing, and putting yourself in a strong financial position. Being able to bring that mindset to my clients, to be the objective voice when they're making one of the biggest financial decisions of their lives, is what drives me.

    I see it in my own life and in my clients: it can be hard to make clear-headed decisions when it's your own situation. It's easier to be objective when you're advising someone else. I like to be that objective perspective for my clients, especially when the emotions of buying a home or navigating a difficult financial moment make it hard to see things clearly.

    What Frustrated Me About the Industry

    The other reason I made the switch was frustration. As a Realtor, I watched my clients go through the mortgage process and too often it was a poor experience. They'd start sending documents and hear nothing back. They'd submit everything and never find out where they stood. Communication was inconsistent, timelines were unclear, and people were left guessing at the most stressful point of the biggest purchase of their lives.

    I experienced the same thing myself. Some brokers I worked with were excellent. Others were stretched too thin, non-responsive, or simply didn't have good systems in place to keep things moving.

    When I built this business, I built it around fixing that. We prioritize communication. We prioritize making sure our clients feel informed and confident at every stage. And we make sure that when someone reaches out to us, they hear back: quickly, clearly, and honestly. That's not a marketing promise, it's the standard we hold ourselves to every single day.

    Life in the Niagara Region

    I've lived in the Niagara region since 2017, coming on nine years now, and it's truly become home. Having lived in Toronto and Mississauga, the pace of life here is different in the best way. It's quieter, more connected, and it fits the way I want to live, especially now with a wife and two young kids.

    What I've come to appreciate most about this community is the people. There are so many individuals here who are devoting their time and energy to helping others, not necessarily choosing the most lucrative path, but choosing the meaningful one. That's part of what inspired our 5% Give-Back Program.

    The 5% Give-Back Program

    For every mortgage we close through a realtor referral, we donate 5% of our commission to a charity of the referring realtor's choice. It's our way of supporting the causes that the people in our network already care about, and extending the impact of every deal beyond just the transaction.

    We're looking to grow this program further, and if you're a realtor who wants to support a cause close to your heart through your referrals, we'd love to hear from you.

    The Golden Horseshoe Real Estate Podcast

    I host the Golden Horseshoe Real Estate Podcast, where I bring on different real estate professionals from across the region to share their insights into the market. It's been a great way to connect with agents who are doing excellent work, both in running their businesses and in providing something unique to their clients.

    If you're a homebuyer or homeowner, there may be an episode featuring a real estate professional talking about a situation very similar to yours. Browse the episodes and see if something connects with where you are in your journey.

    Beyond the Business

    I'm a big believer in personal growth and asking the tough questions, the ones that are easy to avoid when you're caught up in the busyness of life. One of the most important things I've learned, especially from older business owners who've mentored me, is that building a business can feel like multiple full-time jobs, but your family has to come first. The moments when your kids are young don't come back.

    That's something I work on constantly. Balancing the drive to build with the discipline to be present. It's not always easy, but it's the priority.

    I also run a men's group here in the Niagara region. We've created a space where guys can share what they're going through and support each other, honestly and without judgment. It's one of the most fulfilling things I've been a part of. There aren't many places where men feel comfortable being vulnerable, and the willingness of the people in that group to show up and be real is something I feel genuinely grateful for. Men deal with the same struggles: anxiety, pressure, self-doubt. Having a space to talk about it openly makes a real difference.

    Delaney Doubleday, Underwriter

    Meet Delaney Doubleday

    Underwriter | Mortgage Agent Lic# M24000975

    Delaney is the person making sure every file is structured right before it reaches a lender. She's our in-house underwriter and a licensed Mortgage Agent, but her background goes deeper than mortgages.

    Before joining the team, Delaney worked as a Real Estate Administrator supporting three active agents on a team closing over 100 transactions a year. That experience gave her an uncommon understanding of what a clean deal requires from both the real estate and mortgage side, and it shows in how she manages files. She's extremely process-oriented, systems-driven, and consistent. When Delaney is handling your paperwork, nothing slips through the cracks.

    Outside of work, she's a self-described foodie with a particular love for sushi. She lives in Port Colborne with her partner and her two dogs.

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